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Longterm Tech Plan BJ 5-9-24 draft
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==== '''Guiding principles''' ==== '''The following principles will guide our actions and recommendations:''' # '''Make personal use of new systems voluntary'''. We all deserve the ability to use or ignore whatever new tech services are offered. # '''Simplicity'''. We will look for technologies that are easy to use. #'''Access'''. We will look for technologies that provide the most access. That is, residents should be able to access features/information/processes from multiple devices any time of day. # '''Avoid bottlenecks'''. We will look for technologies that avoid having a single person or procedure become a bottleneck. That is, a procedure that can happen only if a particular person is available, or if there is a list that only a single staff person has access to. #'''Evaluation'''. We will make every effort to quantitatively evaluate each project, to determine the extent to which the project is delivering the expected benefits. #'''Make gradual and incremental, not bold changes'''. As we experiment and introduce new technologies, we will take an incremental, correctable, adaptable approach, not a “great leap into the future.” #'''Support Sales''' – We will support Windrows’ sales effort by providing the sales team with explanations for potential new owners as to what is planned to keep Windrows current technologically. #'''Provide needed training''' – We will provide residents and staff with training on how to use any new technology we introduce, and will provide help for residents to get the most out of the technology they already have. <comment-streams id="TechComm: Guiding Principles"/>.
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