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Longterm Tech Plan BJ 5-9-24 draft
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=== Strategies === To accomplish these goals we are putting in place two [three?] major programs: # Scanning and analysis [S1] # Education and support [S2] # Personnel review [S3] <div style="margin-left: 4em;"> '''Scanning and analysis'''[S1] Working with the Board to ensure sync with Windrows’ larger strategic goals, the Technology Committee will take the lead in conducting internal (to Windrows) and external scans of the technological environment. <div style="margin-left: 2em;"> ''Internal scans.'' The purpose of the internal operations scans will be to understand how operations are currently done at Windrows and how technology is being used. Analysis of the data from these scans will help us identify ways in which current and emerging technologies can be used to make improvements. This work will be done area-by-area, with each area being addressed every two years. This work will include review of existing tech systems and contracts. The purpose of the resident scans will be to understand residents’ current level of technological literacy, the level and nature of their interest in learning new technologies, and the nature of any need they have for technical assistance. ''External scans.'' The purpose of external technology scans will be to keep abreast of how technology is being used in other senior communities. We will scan with an eye for ideas that might benefits us at Windrows.</div> <comment-streams id="Scanning & Analysis"/>. '''Education and Support''' [S2] * Bi-annual survey to assess satisfaction and needs * Provision of “How to” tech seminars: 2/3 basics; 1/3 advanced * Open tech help session at least monthly * Tech committee will be Board’s eyes and ears concerning tech issues arising within Windrows. * Tech committee will either address issues, forward them to staff, or make recommendation to Board, as appropriate. <comment-streams id="Education & Support"/>. '''Personnel review''' [S3] * Tech committee will develop throughout each year data related to tech personnel needs. * Board will review Tech Committee’s data annually to determine if personnel changes are needed. <comment-streams id="Personnel review"/>. </div>
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